Privacy Policy

Introduction

hypertrxproon Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hypertrxproon.top and use our contractor bid analytics platform services.

This policy applies to all users of our website and services. By accessing our website or using our services, you consent to the data collection and use practices described in this Privacy Policy.

Data Controller Information

hypertrxproon Ltd is the data controller responsible for your personal data. Our contact details are:

• Company: hypertrxproon Ltd
• Address: 159 Henry Street, Cork, T28 0438, Munster, Ireland
• Registration Number: CRO968574
• Email: privacy@hypertrxproon.top
• Phone: +353 215488076

Data Collection

We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources. The data we collect includes personal information that can identify you and non-personal information that cannot identify you.

Information You Provide to Us

• Contact information (name, email address, phone number, company name)
• Account registration information
• Business information related to your construction projects and bidding activities
• Communications with us (emails, support requests, feedback)
• Payment and billing information

Information We Collect Automatically

• Website usage data (pages visited, time spent, click patterns)
• Device information (IP address, browser type, operating system)
• Location information (general geographic location based on IP address)
• Platform usage analytics and performance metrics

How We Use Your Information

We use the information we collect for various purposes, including to provide, maintain, and improve our services. The specific ways we use your data depend on how you interact with our platform and the services you use.

Primary Uses

• Providing and maintaining our contractor analytics platform
• Processing your requests and transactions
• Communicating with you about your account and our services
• Providing customer support and technical assistance
• Improving our website, platform, and services
• Conducting analytics to understand user behaviour and preferences

Legal Basis for Processing (GDPR)

• Contract performance: Processing necessary to provide our services
• Legitimate interests: Improving our services and business operations
• Consent: Where you have given specific consent for certain processing activities
• Legal obligations: Compliance with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please see our Cookie Policy.

Types of Tracking Technologies

• Essential cookies for website functionality
• Analytics cookies to understand website usage
• Marketing cookies for advertising and remarketing
• Functional cookies to remember your preferences

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With service providers who assist us in operating our platform
• When required by law or to protect our rights
• In connection with a business transaction (merger, acquisition, etc.)
• With your explicit consent

Third-Party Service Providers

We work with trusted third-party service providers who help us deliver our services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on the type of data and the purpose for which it was collected.

Retention Periods

• Account information: Retained while your account is active and for up to 7 years after account closure
• Analytics data: Typically retained for 26 months
• Support communications: Retained for 3 years
• Marketing data: Retained until you opt out or for 3 years, whichever is sooner

Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have certain rights regarding your personal data. These rights may vary depending on your location and the legal basis for processing your data.

Your Rights Include

• Right of access: Request information about the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data in certain circumstances
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Request transfer of your data to another service provider
• Right to object: Object to certain types of processing, including direct marketing
• Right to withdraw consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at privacy@hypertrxproon.top or +353 215488076. We will respond to your request within one month, though this may be extended in complex cases.

International Data Transfers

Your personal data may be transferred to and processed in countries other than your country of residence. We ensure that any international transfers of personal data are protected by appropriate safeguards, including adequacy decisions, standard contractual clauses, or other approved transfer mechanisms.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:

You also have the right to lodge a complaint with the Irish Data Protection Commission or your local supervisory authority if you believe we have not handled your personal data in accordance with applicable data protection laws.